bb1111's Privacy Policy

Personal Identity Information

During account registration, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• Email address
• Mobile number
• Residential address
• National ID or passport number (where identity verification is required)

Financial and Transaction Information

During deposits and withdrawals, we record relevant payment information. This includes:

• bKash, Nagad, Rocket, or Upay account numbers (partial — full numbers are not stored)
• Transaction amount and time
• Deposit and withdrawal history
• Wallet balance and bonus information

Technical and Usage Information

When you visit our website, some technical information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system
• Cookies and session data
• Page visit time and frequency
• Referral source (where you came from)

Communication Information

When you contact our support team via live chat or email, we may keep a record of those conversations. This is used to improve service quality and provide more accurate assistance in the future.

Account Management

We use your personal information to create, verify, and manage your bb1111 account. This includes identity verification (KYC), confirming your age, and maintaining account security.

Payment Processing

We use financial information to complete deposit and withdrawal transactions through bKash, Nagad, Rocket, and Upay, and to prevent financial fraud. The minimum deposit amount is ৳300 and the minimum withdrawal is ৳1,000.

Customer Support

Your information is used to resolve your issues quickly through 24/7 live chat support in Bengali and email assistance. Having accurate information allows us to help you faster.

Ensuring Responsible Gaming

By monitoring your gaming habits, we can identify potentially problematic behavior. This is part of our responsible gaming policy. Where needed, we will help you voluntarily set limits.

Platform Improvement

By analyzing the overall user experience, we continuously improve our website, game collection, and service quality. Aggregate statistics are used for this purpose rather than personally identifiable information.

Fraud and Abuse Prevention

To keep the bb1111 platform safe and protect the interests of all users, we may use personal information to detect and prevent suspicious activity.

Service Providers

We work with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, and security services. These partners operate under strict confidentiality agreements and are given access only to the information they need.

Legal Obligations

We may be legally required to disclose information to comply with court orders, lawful requests from law enforcement agencies, or applicable legal requirements. In such cases, we will only provide the information that is legally necessary.

Business Restructuring

If there is any change to bb1111's business structure (such as a merger or acquisition), user information may be transferred to the relevant new entity. In that case, we will notify you in advance.

With Your Consent

Except for the cases above, we may only share your information with third parties based on your explicit written consent.

Essential Cookies

These cookies ensure the core functionality of the website — such as maintaining login sessions, security tokens, and saving language preferences. Without them, the platform will not work properly.

Functional Cookies

These cookies are used to remember your preferences and settings, so you do not need to reconfigure them each time you visit the website.

Analytics Cookies

These cookies are used to understand website traffic and analyze user behavior. They help us improve our services. Information collected from these cookies is generally anonymous.

Cookie Controls

You can manage cookies by changing your browser settings. However, please note that disabling certain cookies may affect some features of bb1111.

Data Retention Period

We retain information while your account is active and for as long as required by law thereafter. Financial transaction records are generally kept for a longer period as they fall under financial regulations. Some information may be retained for a set period even after an account is closed.

Security Measures

bb1111 takes the following measures to protect your information:

• SSL/TLS encryption — all data transfers are encrypted
• Password hashing — passwords are never stored in plain text
• Two-Factor Authentication
• Regular security audits and vulnerability testing
• Limited employee access — staff can only access information they need
• Automated detection of unusual activity

Data Breach Notification

In the event of an unexpected data breach, we will notify affected users by email as quickly as possible and provide guidance on the necessary steps to take.

Right to Access Information

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of all stored information we have about you.

Right to Correct Information

If any of your stored information is incorrect, you may request that it be corrected. We will make the correction as quickly as possible. Ensuring accurate information is in everyone's interest.

Right to Delete Information

You may request to close your account and have your information deleted. However, due to legal obligations, we are required to retain certain information (particularly financial transaction records) for a set period.

Right to Withdraw Consent

You may withdraw your consent at any time. This does not affect the lawfulness of any processing carried out based on your prior consent. However, some services may no longer be available to you after withdrawing consent.

Right to Lodge a Complaint

If you have any complaints about our privacy policy, you can contact us directly. We will take your complaint seriously.

Information Regarding Minors

bb1111 is for users aged 21 and above only. We do not knowingly collect information from any minor. If we learn that a minor has created an account, we will delete that account and all associated information.

Third-Party Links

Our platform may sometimes be associated with third-party services. These third parties have their own privacy policies, and bb1111 is not responsible for their data collection practices.

Policy Changes

We may update this privacy policy from time to time. For significant changes, we will notify you via your registered email or through a public notice on the website. Continued use of the platform after any changes will be considered acceptance of the updated policy.

International Data Transfers

Our servers may be located in various countries. Your information may be transferred outside of Bangladesh, but in such cases the standards of this privacy policy and equivalent protections will still apply.

Contact the Support Team

24/7 Live Chat — get instant support in Bengali

[email protected]

For privacy-related requests, write "Privacy Request" in the subject line of your email. We will respond as quickly as possible.

Related Policies

For a safe and enjoyable experience at bb1111, please also read our other important policies:

• Terms & Conditions — detailed terms for using the platform
• Responsible Gaming — guidelines for safe gaming
• About Us — introduction to bb1111
• FAQ — answers to common questions